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Return Policy

The following returns policy is applicable to all items sold on Amberly.in within India.

  1. An item may be eligible for return if it fulfil one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
    • Is different from its description on the product detail page on Amberly.in
  2. Inform Amberly team at support@amberly.in or WhatsApp number +918860109109 in the first 24 hour after receiving the product for Return. 
  3. Products marked as "non-returnable" on the product detail page cannot be returned.
  4. All items must be returned in their original condition, original accessories and in the original manufacturer’s box/packaging as delivered to you. We may reject the return pickup if the items are not returned according to the policy.
  5. In some cases, items may not be eligible for return, including cases of buyer's remorse such as incorrect model or colour of product ordered or incorrect product ordered or incorrect size.
  6. Once the product is returned to our address, under our return policy the refund will be processed.
    • For cash on delivery orders, the refund will be processed to your bank account.
    • For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
  7. Customer shall arrange to send the shipment back to Amberly at following Address.
    2127, Sharon Tower, Gaur Saundaryam,

    Plot No. GH-05/C, Near Charmurti Chowk,
    Sector TechZone-4, Greater Noida West,
    Uttar Pradesh. PIN - 201306

  8. The customer shall bear the cost of the return shipment.
  9. The customer must send the products back to Amberly within 5 days and share the following information on support@amberly.in or WhatsApp number +918860109109.
    1. Name of the Shipment Service
    2. Tracking ID
    3. Date of shipment

How do I return the product to Amberly?

Email us at support@amberly.in or WhatsApp us on +918860109109 with your invoice number and contact details. We will guide you through the return process.

International orders

The returns are not applicable on International orders. However, if you are not happy with your purchase, write to us at support@amberly.in and we will do everything we can to help you out.