The following returns policy is applicable to all items sold on Amberly.in within India.
- An item may be eligible for return within 15 days if it fulfil one or more of the following conditions:
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- Is different from its description on the product detail page on Amberly.in
- Products marked as "non-returnable" on the product detail page cannot be returned.
- All items must be returned in their original condition, original accessories and in the original manufacturer’s box/packaging as delivered to you. We may reject the return pickup if the items are not returned according to the policy.
- In some cases, items may not be eligible for return, including cases of buyer's remorse such as incorrect model or colour of product ordered or incorrect product ordered.
- Once the product is returned under our 15 Day Money Back policy the refund will be processed.
- For cash on delivery orders, the refund will be processed to your bank account.
- For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
- Customer shall arrange to send the shipment back to Amberly.
- Amberly will refund upto Rs.70 for shipment to customer on successful return of the package.
How do I return the product to Amberly within 15 days?
Email us at firstname.lastname@example.org with your invoice number and contact details. We will guide you through the return process.
The returns are not applicable on International orders. However, if you are not happy with your purchase, write to us at email@example.com and we will do everything we can to help you out.